Customers: open a support ticket
The fastest way to get help with your EA, licence, payment or account. Tickets keep your order and account details together, so we can answer without asking twice.
When you write about the EA, include a screenshot of the dashboard on your chart and your MT5 login number.
Help centre
Step-by-step guides for installing the EA, fixing licence messages and paying in USDT: browse the Help centre.
For anything else, including business enquiries and privacy requests, email [email protected]. Never send passwords or two-factor codes by email: we will never ask for them.